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Description
Reggie's boyfriend dumps her just before the big dance. The boss won't let Sam off to attend a wedding. Mark argues to get the family car for a date. Using realistic vignettes, this program teaches an easy-to-apply procedure for settling disputes fairly and maintaining good relationships. The guide includes discussion starters plus directions for sociodramas and mindmapping.
Author
Description
Based on his experience over four and a half decades of grappling with the toughest conflicts around the globe, the world-renowned negotiator, anthropologist, and bestselling author William Ury offers a revolutionary new mindset that will forever change the way you see and deal with conflict. Whether you're facing a family feud, a workplace dispute, or a political crisis, 'Possible' will give you a powerful, practical framework for turning any challenge...
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Description
“Offers practical guidance for how to work with diverse others, which is a precondition for confronting many of the complex challenges we face.” —Morris Rosenberg, President, Pierre Elliott Trudeau Foundation
Collaboration is increasingly difficult and increasingly necessary.
Often, to get something done that really matters to us, we need to work with people we don’t agree with or like or...
Collaboration is increasingly difficult and increasingly necessary.
Often, to get something done that really matters to us, we need to work with people we don’t agree with or like or...
Description
In this new 2023 high-definition program, learn all about conflict resolution and the best approach to de-escalate tensions. What are "I" statements and why are they important? How does compromise resolve conflicts? How do I resolve a misunderstanding? The answers to all of these questions and more are covered in depth with this exciting video and dynamic graphics that reinforce important concepts.
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"More productivity. Less drama. It all starts with a healthy conflict culture. In the modern workplace, conflict has become a dirty word. After all, conflict is antithetical to teamwork, employee engagement, and a positive company culture. Or is it? The truth is that our teams and organizations require conflict to get things done. But we avoid conflict and build up conflict debt by deferring and dodging the difficult decisions. Our organizations are...
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Description
How to deal with difficult people will help you Learn ways to confidently stand up to others Learn how to resist the urge to lash out and attack back Develop strategies to calmly, even in stressful emotionally charged situations Know when to choose your battles Know when to cut your losses and walk away Get support Be resilient bounce back from stressful situations with other people Content includes:
• Types of difficult people
• Understanding...
Description
Program highlights Nine rules for getting the best deal. How espionage and empathy get you prepared. How to gain credibility and the most common way to lose it. As a former federal mediator, Pat Cleary has been involved with just about every kind of negotiation. In this entertaining presentation, he shares gems of wisdom from his nearly 20 years of hands-on dispute resolution. Pat describes common negotiation mistakes that unnecessarily complicate...
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