The Impact of Excellent Customer Service on Business Growth
(eBook)

Grouping Information

Book Cover Information

Hoopla Extract Information

stdClass Object
(
    [year] => 2018
    [artist] => Uche Akeeb
    [fiction] => 
    [coverImageUrl] => https://cover.hoopladigital.com/dra_9781386844242_270.jpeg
    [titleId] => 15221427
    [isbn] => 9781386844242
    [abridged] => 
    [language] => ENGLISH
    [profanity] => 
    [title] => The Impact of Excellent Customer Service on Business Growth
    [demo] => 
    [segments] => Array
        (
        )

    [pages] => 42
    [children] => 
    [artists] => Array
        (
            [0] => stdClass Object
                (
                    [name] => Uche Akeeb
                    [artistFormal] => Akeeb, Uche
                    [relationship] => AUTHOR
                )

        )

    [genres] => Array
        (
            [0] => Business & Economics
            [1] => Customer Relations
        )

    [price] => 1.43
    [id] => 15221427
    [edited] => 
    [kind] => EBOOK
    [active] => 1
    [upc] => 
    [synopsis] => Quality service impacts sales and returns positively. This book teaches how to be successful and profitable in your business by offering exceptional customer service and it also explains the main reason why many successful companies make excellent customer service an important element in their agenda. What you'll learn in this book will work great for business owners, entrepreneurs and training of customer service specialists. You will get to learn great concepts from my years of experience and research. Customer service is the heart of the customers buying experience and businesses that provide great service to customers distinguish themselves among the rest in this very competitive world. Quality service can lead to increased sales, and improved returns because your customers will return and bring new customers through referrals. There is power in the word of mouth! Here is a preview of what you will learn: How to be successful and profitable in your business by rendering excellent customer service. How to effectively diffuse an irate customer. How excellent customer service converts one-time buyers into repeat customers. How to avoid emotional meltdown and weak words. Importance of empowering your customer contact staff. You will find every chapter interesting and relevant!
    [url] => https://www.hoopladigital.com/title/15221427
    [pa] => 
    [publisher] => Uche Akeeb
    [purchaseModel] => INSTANT
)